Accurate & Timely Testing Solutions
Symbio Laboratories is amarket leader in commercial analytical testing. With NATA-accredited laboratories situated around Australia and an IANZ lab in Auckland, we are equipped to handle your testing needs.
Our analysts work diligently to offer a wide range and fast turnaround times for microbiology testing across the Food, Water, and Environmental industries.
About Us
Trust Symbio for Next-Gen testing for Food safety
Symbio Laboratories Pty Ltd is one of the world’s premiere food and water testing facilities. Our testing solutions are designed to help keep our clients in compliance with regulated food safety measures. That aside, we also know that swift and accurate assessment of food items can help ease some of the tension many companies find with supply-chain management. For more information, please contact us for our Capability Statement.
Why Choose Symbio?
Our world class laboratory technicians are standing by now to help your food safety and quality testing.
25
Years of experience
35K
Tests per week
7K
Customers per year
People & Culture
Our Mission is to deliver innovative solutions to our customers that provide high-quality and cost-effective analytical testing services with the fastest turnaround times among our peers.
Our vision is to continue to offer the widest scope of testing and to continue serving our clients with state-of-the-art testing solutions.
Our core value is fairness and Symbio Laboratories sees that responsibility in three ways:
- Fairness between Symbio and its employees.
- Fairness among employees.
- Fairness between Symbio and its customers and suppliers
- Fairness and respect for the environment and for the communities that host our laboratories and our customers.
Symbio’s Research & Development (R&D) program has had enormous achievements over the years. We execute approximately 40-60 different R&D projects per year, which lead to integral improvement in our laboratory efficiency as well as the long-term sustainability of our business. Some of these critical R&D projects have led to the direct win of significant contracts, because Symbio is able to offer efficiencies and capabilities that our competitors cannot match in quality and serviceability.
Over 20 years ago, the Symbio Board of Directors recognized the importance of being vigilant about the advancement of technology and innovation, and that by undertaking strategic projects to do with innovation it would lead to exponential future growth.
Food manufacturers and regulators rely on microbiological test results to make important decisions about the quality and compliance of their products. The challenge for any testing laboratory is to provide these results in the manner that is the most accurate, yet quick and cost-effective, to help these parties make the right decisions at the right time.
Microbiology Testing Services
Our Microbiology Testing Capabilities
Symbio provides comprehensive microbiology testing solutions for clients across a range of producers and food processors, including the seafood, dairy, meat, bakery, and beverages industries.
TODO: Any relevant capability/technology we can include here? This blurb was from Brisbane.
In support of this, Symbio Laboratories’ Brisbane Microbiology team have welcomed their fully-automated agar plating robot, the BD Kiestra InoqulA+ into the fold. This machine will be one of the first in the Southern Hemisphere to service the Food, Beverage and Environmental industries.
The new BD Kiestra InoqulA+ is capable of lining up to 350 agar plates an hour (dependent on the agar stroke).
24 Hour Real-time PCR testing for Food Pathogens
At Symbio Laboratories, we test an extensive range of spoilage indicator and pathogenic microbes. We use next-gen technology to detect dangerous pathogens including Salmonella, Listeria and other biologicals. Plus, our techniques are fast, affordable and efficient.
If required, our lab is able to receive samples for chemistry testing and transfer to our labs in Australia for testing by our expert team.
Raw Milk & Dairy Testing
We also provide fast testing for raw milk, with same-day results for an extensive range of quality parameters
Resources
Frequently Asked Questions
How do I submit my samples for analysis?
In order for samples to be submitted for testing, we require a completed Analysis Request Form and for an account to be made for your company. The samples also need to be packaged appropriately where relevant.
Please contact admin@symbiolabs.co.nz for assistance.
Samples can be dropped off in person at our laboratories, or you are welcome to send your samples to us through a courier service.
How do I complete an analysis request form?
Do Symbio offer courier service? Can I schedule a pick up of samples?
Symbio may be able to provide complimentary sample pick-up in metro areas for major cities. Please contact admin@symbiolabs.co.nz to find out.
Can Symbio provide sample containers for sample collection?
Symbio can provide sample collection consumables, including water bottles and jars. We can send these through a courier, or we can make these available for collection at our laboratory sites. Charges will apply for some consumables and for freight costs.
Please contact admin@symbiolabs.co.nz to order your consumables.
Who do I contact for a consumables order?
Please contact admin@symbiolabs.co.nz to place your consumable order.
What are your average Turn-Around-Times (or TAT)?
TAT varies depending on the type of test requested. They are included in the quotes that are provided. Samples for microbiology tests are tested on the day of receipt (Day 0). Results will also be issued on weekends and holidays. For chemistry tests, TAT is based on working days.
Accelerated options may be available after confirming with our Lab Manager if possible.
Do Symbio offer expedited or accelerated testing services?
We are unable to expedite any microbiology tests further. Samples are already tested on day of receipt and incubation time is determined by standards. We can expedite chemistry and residue tests and a surcharge applies. Please contact admin@symbiolabs.co.nz for more information.
Do you provide any rapid tests?
Yes. We provide various rapid tests. Our Symbio proprietary rtPCR test methods for Salmonella, Listeria spp and L. mono has a ONE day TAT. This technology also has a lower rate of false positives.
Where can I find a guide for swabbing, air sampling or water collection?
Please contact admin@symbiolabs.co.nz for a copy of the relevant collection guide.
Does Symbio do on-site sampling?
Symbio normally does not provide on-site sampling. However, do contact admin@symbiolabs.co.nz to confirm.
How much sample/product do I need to provide for testing?
A minimum of 100g of sample is required for Microbiological Analyses.
A minimum of 200g of sample is required for Chemical/Nutritional Analyses.
(Note: For Allergen testing, to avoid contamination, samples must be sent in a separate sealed bag. 200g of product is required.)
A minimum of 1kg or 5 large pieces is required for Pesticide Residue Analysis of fruit or vegetables.
500g is sufficient for residue analysis of grain, stockfeed and food.
What are your opening hours?
Is Symbio open on public holidays?
Symbio Laboratories has lab staff available 365 days a year. Local sample collections can even be made on public holidays. If Symbio is notified, our lab staff can collect these samples and commence testing
Please call 0800 422 038 for more information
